If you have already entered and submitted the final travel report for a pre-authorization request that allows multiple reports, and you did not close the request at the time of submit, then you can go to the request to close it. Follow these instructions.
To close a pre-authorization request that allows multiple expense reports
Do one of the following to access the View Pre-Authorization Request screen.
From the upper-left corner of any application screen, click Expense > Pre-Authorization > View.
From any pre-authorization request screen, click the View Pre-Authorization tab.
Your request with the lowest request number automatically opens. If you want to close a different request, you can select it from the Pre-Authorization Request dropdown list.
Hint: As an alternative to steps 1 and 2 above, you can click Review Request while viewing any expense report that is based on the request that you want to close.
Click Close Request to indicate that you have created the final report for this trip. A message tells you that once you close the request, you can no longer create expense reports based on it.
Click OK to finish closing the request. The View Pre-Authorization Request screen reappears.
Note: If you try to close a request for which the total of advance payment amounts in the reports does not equal the amount in the request, an error message informs you of this, and you cannot close the request until you fix the problem in the reports.